FAQ

Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Posters and apparel are printed on demand just for you. Production takes 2–5 business days, then domestic delivery typically takes 3–7 business days. You'll get a tracking number by email as soon as your order ships — you can also check status anytime on our Track Your Order page.

Do you offer free shipping?
Yes — free domestic shipping on all orders over $75.

Do you ship internationally?
Yes, international shipping is calculated at checkout based on destination.

Products

What sizes do your posters come in?
Most posters are available in 11x17, 13x19, 16x24, 18x24, and 24x36 inches. Frames are not included.

How do I find my t-shirt or hoodie size?
Every apparel product page includes a Size Guide link next to the size selector. Our shirts run true to size; if you're between sizes, we recommend sizing up.

How are posters packaged?
Posters are rolled and shipped in rigid protective tubes to prevent damage in transit.

Discounts

Do you have a first-order discount?
Yes! Use code WELCOME15 at checkout for 15% off your first order of $25 or more.

Returns & Support

What's your return policy?
See our Refund Policy for full details. If your order arrives damaged or misprinted, contact us within 30 days with a photo and we'll make it right.

How do I reach you?
Email contact.piraboxes.llc@gmail.com or call (302) 350-9358, Mon–Fri 10AM–5:30PM. Visit our Contact Us page for more.