Track Your Order

Where's my order?

The quickest way is the shipping confirmation email we send when your order leaves our print facility. It has your tracking number and a link to your order's live status.

Look it up on our site

Can't find the email? Sign in with the email address you used at checkout. We'll email you a 6-digit code (no password needed), and you'll see every order you've placed with its status and tracking link.

Look up my order

How long it takes

  • Printing: 2–3 business days. Every item is made to order.
  • US delivery: most orders arrive within 4–5 business days in total, printing included.
  • International: typically 10–20 business days, depending on the destination and customs.

Tracking can take 24–48 hours to start updating after your shipping email arrives. Orders with several items may come in more than one parcel, so check your tracking before you worry about a missing piece.

Still stuck?

Email support@piraboxes.com with your order number and we'll chase it for you. Support hours are Monday to Friday, 10am–5:30pm.

Prefer to track directly with the carrier?

Enter the tracking number from your shipping email on the carrier's site: